SERVICE TECHNICIAN

We pride ourselves on providing exceptional service to all customers and enjoy repeat visits and word-of-mouth referrals as a result. We hope that our ideals align with yours and we would love to have you on board our team!

THE IDEAL CANDIDATE:
• Energy, enthusiasm, and passion for all things cycling
• Proficient bike mechanic skills with at least 1 year experience
• Problem solver with positive working attitude
• Knowledgeable within the cycling industry and regularly updates themselves on latest technologies
• Effective and professional communicator with customers and team members
• Passion for helping customers with their cycling needs
• Detail oriented and striving for ongoing improvement in skills

JOB DUTIES:
• Service Writing – scheduling bikes in for service and maintenance
• Communicate with customers in a professional and positive manner
• Completing all repairs to the highest standard
• Build and prepare new bikes for display and sale
• Actively maintain and clean work areas
• Co-ordinating with staff on day-to-day duties
• Other duties per request

ADDITIONAL:
• Ideal but not essential; experience in using Google Suite and Lightspeed PoS
• Customer Service Experience at least 1 year
• Bike Mechanic Experience at least 1 year

START DATE:
• As soon as possible

JOB TYPE:
• Full time, permanent
• 39 hours per week including weekends (8 hour shifts)

SALARY:
• $16-$25 per hour depending on experience

Are you interested? Please submit your cover letter and resume to [email protected]
Make sure to include a summary of your qualifications and let us know why you would be a good fit for our team.